YMCA Tech Hubs, Powered by Xfinity

Through a partnership with Xfinity, the YMCA of Metropolitan Chicago established Tech Hubs at each of our six Community Hub locations in the City of Chicago. Tech Hubs are open to all community residents, free of charge, where they can use YMCA computers, access high-speed internet, and get support from one of our Digital Navigators. Community members can also call or email our Bilingual Community Help Desk to get help or to set up an in-person meeting at one of our Tech Hubs or at a different location. 

Community member Thessodena took advantage of the Kelly Hall YMCA’s Tech Hub and digital-skills support after her friend encouraged her to do so. Thessodena’s godson, who normally helped her with technology-related tasks, was impressed by all that she learned. 

“Now I’m able to help him!” she said. 

Across the Tech Hubs, staff say that a majority of the community members who seek Digital Navigation help are seniors and active older adults — some upwards of 80 years old! Staff member Dwaine says that the seniors he helps tend to start with limited knowledge of digital devices and the internet and leave with skills from online banking to social media and more.  

“It makes me happy to get others involved,” staff member Dwaine said. “I want people to learn, and I’m here to help them!”