March 01, 2017
At the Indian Boundary YMCA, we’re committed to providing the best possible experience for everyone who walks through our doors. To help us continue improving our programs and facilities, last November we sent a survey to a random sampling of members for feedback and suggestions. Today, we’d like to share the results of those surveys with you, as well as a few steps we’re taking to make the Y even better.
According to members, our Front Desk Staff are doing a fantastic job: they’re always friendly and know our members by name. Our class schedule is convenient, with over 40 free fitness classes per week that now includes Yoga and Pilates. Our Group Exercise Instructors are doing a great job teaching safe and effective classes. Your kids are safe, happy and active at the Indian Boundary YMCA in our free babysitting area, preschool gym activity center and our school age programs which include after school care and preschool.
The Indian Boundary YMCA has put into practice new procedures that will help us repair equipment in a timely manner, and continue to improve on the safety of our facility with ongoing facility monitoring. We’ve also recently added a new Deep Water Cadence Running program, and worked to put good communication procedures into practice so that accurate communication takes place between members and program staff.
Finally, we’d like to thank all of the members who participated in the survey. If you’d like to make further suggestions or provide additional feedback on our programs or facilities at the Indian Boundary YMCA, please contact Connie Laidlaw at firstname.lastname@example.org.