With Your Help, We’re Making the Leaning Tower Y Even Better

March 01, 2017

 

To continue improving our programs and facilities, we sent a survey to a random sampling of members for feedback and suggestions. Today, we’d like to share the results of those surveys with you, as well as a few steps we’re taking to make the Y even better."

At the Leaning Tower YMCA, we’re committed to providing the best possible experience for everyone who walks through our doors. Thank you for giving us the opportunity to serve you and for taking the time to tell us about the services that you have received so far. We appreciate your feedback and want to make sure we meet your expectations. Today, we’d like to share a few of the steps we’re taking to make the Y even better.

According to members, we're doing a great job providing a safe and welcoming environment for all, our instructors are motivating and inspiring, and we offer great member benefits such as Member-Get-A-Member and Wellness Consultations. However, we're dedicated to improving a few things in the months ahead, including timely repairs of equipment, more communication between the center and members and improved facility cleanliness.

Finally, we’d like to thank all of the members who participated in the survey. If you’d like to make further suggestions or provide additional feedback on our programs or facilities at the Leaning Tower YMCA, please contact Cherese Ledet, Executive Director, at cledet@ymcachicago.org.