With Your Help, We’re Making the Lake View Y Even Better

March 01, 2017

 

To continue improving our programs and facilities, we sent a survey to a random sampling of members for feedback and suggestions. Today, we’d like to share the results of those surveys with you, as well as a few steps we’re taking to make the Lake View Y even better."

At the Lake View YMCA, we’re committed to providing the best possible member experience for all members and guests who walk through our door. Our new motto is “clean and friendly”. Our maintenance team is committed to keeping the facility clean and sparkling. In addition, we have made the following improvements in order to make our center more user friendly:

New stair treads leading up to the 2nd floor

Bright new signage throughout the facility

New state of the art fitness equipment in the fitness center.

In an addition to all of these tremendous changes, all of our staff is undergoing new customer service training. These changes have all been done with you, our guests and members in mind. We are committed to making sure you have a top notch experience at the Lakeview YMCA.

If at any moment you feel that we are not living up to our new motto, please feel free to speak with someone at the membership desk, contact us online or complete a comment card.

We look forward to hearing from you as a valued member of our Lake View YMCA community.